DIRECTV and Dish Network Reseller Bulk TV & Internet Improves Financial Operations with Intacct
Combining Intacct and Salesforce.com Applications Facilitates Better Information-Sharing Across Departments and Shortens Lead-to-Cash Process
SAN JOSE, Calif. (July 09, 2008) –
Intacct, a leader in on-demand financial management and accounting applications, today announced that by using the Intacct financial management system, Bulk TV & Internet has greatly improved its financial operations and its strategic business decision making process. The company also leverages Intacct’s native integration with salesforce.com to facilitate collaboration and more effective business processes between sales and finance.
Bulk TV & Internet specializes in offering DIRECTV and Dish Network packages for commercial properties such as hotels and apartment buildings. With a staff of 20 employees covering the entire United States, efficiency and productivity, as well as collaboration across departments, are critical to the company’s success. The Bulk TV sales team was using salesforce.com for its customer relationship management (CRM) and the finance team was using QuickBooks for financial management – but the systems weren’t integrated and the finance team was struggling with QuickBooks.
According to Bulk TV, the company experienced a number of issues with QuickBooks which resulted in downtime and required regular IT intervention. In addition, QuickBooks wasn’t meeting all the finance team’s reporting expectations, so they often had to export data from QuickBooks into Microsoft Excel and then manually create the reports they wanted.
Beyond these challenges, Bulk TV saw no way to easily integrate QuickBooks with its Salesforce applications and knew it needed to graduate to a more powerful financial management system.
After exploring several options, Bulk TV chose Intacct, which stood out for its on-demand delivery model, rich reporting features and native integration with Salesforce. Intacct provides Bulk TV & Internet with a complete on-demand financial management solution that helps improve overall operations.
By leveraging the tight integration between Intacct and Salesforce, customer and contract information is automatically and continuously synchronized between Salesforce and Intacct. Intacct and Salesforce also synchronize shipping, billing, payment and collection details, so that sales people always know what is going on with their clients after the sale. This eliminates duplicate data entry, significantly shortens the company’s lead-to-cash process, and gives both sales and finance the information they need to make better business decisions.
“Intacct’s integration with Salesforce offered us tremendous value,” said Brian Madigan, controller at Bulk TV & Internet. “We didn’t have to spend a lot of time and money up front to create the integration ourself and, once our CRM and financial applications were synchronized, we gained better control of our contract management and billing processes. Getting the invoices out the door faster means we get paid faster.”
Since Bulk TV started using Intacct, the company has enjoyed the benefits of improved financial controls and streamlined processes for handling contract management and renewals. In fact, Intacct so successfully improved Bulk TV’s overall business processes that, instead of hiring an additional finance person to handle Bulk TV’s fast growing business, one person can now easily manage both accounts payable and account receivable.
Intacct Insight(TM) also provides Bulk TV with better visibility into its business so the company can analyze trends, spot exceptions and make improvements confidently – knowing its information is accurate and up-to-date. Madigan especially appreciates the ability to use Intacct dashboards to share real-time information with executives and staff alike, so the entire company has a pulse on performance.
“We can now analyze data in ways we were never able to do before. We’ve even created Intacct reports and dashboards for performance management using non-financial statistical accounts, so we can monitor our contract and installation turnover rates and ensure we are continually operating at optimal levels,” said Madigan. “As a result, Intacct not only helps us be more agile, but also enables us to be more strategic in our decision-making.”
To download a detailed case study on Bulk TV & Internet’s use of Intacct, please visit http://www.intacct.com/downloads/Bulk_TV.pdf.
About Bulk TV & Internet
Bulk TV & Internet specializes in offering DIRECTV and Dish Network packages for commercial properties such as hotels and apartment buildings. The company has successfully installed cost-saving solutions in more than 150,000 commercial rooms/units throughout the United States. For more information, visit www.bulktv.com.
About Intacct
Intacct is a market and technology leader in on-demand financial management and accounting applications. The company’s award-winning solutions are used by thousands of businesses, from startups to public companies, to manage and share financial, supply chain, and professional services information. Intacct automates key business processes from order entry through cash collection and procurement through vendor payment. The Intacct system includes accounting, contract management, revenue recognition, inventory, purchasing, vendor management, project management, financial consolidation and financial reporting applications, all delivered over the Web via Software as a Service. Intacct is the only on-demand financial management solution seamlessly integrated with salesforce.com. As a company grows, Intacct’s deep and mature applications, SAS 70 Type II certification, and documented processes support Sarbanes-Oxley compliance for public enterprises.
Intacct is headquartered in San Jose, California, with operations in Bangalore, India. For more information, please visit www.intacct.com or call 877-437-7765.
Media Contact:
Peter Olson
Tel: 408-878-0951
Email: polson@intacct.com
Source: Intacct